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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Removing invoices and stopping call history recordings
I will be adding an additional line to my plan but first I would like to remove all my invoices and detailed billing including call history prior to now. I would also like to no longer have my call history on my bills
Negative customer support experience
This is feedback on a recent experience I had using Fido's customer support chat. I connected with an agent via online chat in order to port a phone number over to Fido. I gave the agent clear information about the other phone number, the other accou...
Time is over with Fido
I think it is time now to be done with Fido. Finishing my contract soon. New plans too expensive. Trying to reach winback team. Everytime a message drop your number, will call you back within 24 hours. But no call yet.
Customer support complaint
Hello, I would like to complaint about one your employee. Your employee was very rude, arrogant and condescending towards your clients. If we decide to leave Fido, it will definitely because of employees such as her. Today, I realized that I have b...
Resolved! Changed plan without my knowledge or permission
I am a fido customer and a ex employee.Fido provided me a plan where i received a free tablet similar plan is offered to multiple customers too. So even though my account was employee account this plan did not had employee discount byt had a plan tha...
