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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Scam or not
Hello, i just received a text with an offer of 5 gb of data extra, it this legit or a scam?
Calls to my previous Fido number go to messaging centre
I had an active fido internet account. I also had a fido phone (lets call this number x). I moved my line to another company (freedom mobile). And then few months later I moved a different number to fido (lets call this number y). Now whenever I ca...
Resolved! My phone was stolen and I want to active the new simcard I got.
My iphone was stolen, and I want to reactivate the new simcard I recieved in store. How would I go about this online?
Upgrade pending
Hello, I ordered a new phone last week and got a confirmation email but still didn't get any order tracking email until now. It's been already about 4days since I ordered, so I would like to know when the phone will be shiped. If possible to check th...
Resolved! Removing invoices and stopping call history recordings
I will be adding an additional line to my plan but first I would like to remove all my invoices and detailed billing including call history prior to now. I would also like to no longer have my call history on my bills
