I'm a participant level 1
I'm a participant level 1
Member since March 2021
July 2021

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I had a surprise on my bill with an overcharge, so I decided to call customer service at 20h30, I spoke to an agent and she put me on hold to "see what she can do" . It is know 21:40 and I'm positive that I'm on hold when the agent left home and forg...