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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! SMS Spam

 Just got this SMS. Think it is Spam:  

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Ulrike by I'm a participant level 1
  • 802 Views
  • 1 replies
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Confused by reprsentatives

Its been for 2 years since I had a new phone and plan so I was thinking to get a new device and new plan. I called Fido and I asked the cheapest plan. A representative told me 6GB $45 also there is 4GB/ $25, and there is 25GB / $50 for the royal cust...

May0 by I'm a visitor
  • 598 Views
  • 1 replies
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website upgrade issue

When i am upgrading my phone to an iphone 12 max pro, i am not getting the option to change my plan to the 10 GB for 50$ promo, also it says the phone will be 796 upfront and 33.5 monthly which is what i want but when i chose to move forward the only...

Hibdbddndd by I'm a participant level 2
  • 1684 Views
  • 7 replies
  • 0 likes