General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24034 Views
  • 0 replies
  • 8 likes

Upgrade Error message.

Trying to upgrade but whenever I click continue after all my selections it says that the information is not available online and for me to call fido on their toll free #, The reason I am upgrading online is because you save $30, if I call Fido and ha...

rjm74 by I'm a participant level 2
  • 1929 Views
  • 3 replies
  • 1 likes

Device Balance

Why is my device Balance not available in the mobile app?  It used to be under the phone tab but not there anymore. I do not like having to leave the mobile app and go to web account to access this info. 

Robycat66 by I'm a participant level 1
  • 900 Views
  • 1 replies
  • 0 likes