Poor Customer Service

Poor Customer Service

Poor Customer Service

SOLVED
rico289
I'm a Participant Level 1

Poor Customer Service

Is there an email or number to call to report poor customer service? I had a terrible experience at the Fido kiosk at the Cataraqui Town Centre.  I left and purchased a new phone elsewhere. Is it even worth my time reporting the incident? I'm not sure if Fido cares about their reputation regarding cutomer service but the man working at the kiosk was so rude and obnoxious I couldn't believe it. 

Accepted Solution

Re: Poor Customer Service

Solved by MVP MVP

Hello @rico289,

 

Welcome to the community!

 

You can asked to speak to the manager at that location or you can call customer service and give them your feedback.

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1 REPLY 1
KAPABLE-K
MVP

Hello @rico289,

 

Welcome to the community!

 

You can asked to speak to the manager at that location or you can call customer service and give them your feedback.