PHONE NOT WORKING AFTER CHANGING MY NUMBER

PHONE NOT WORKING AFTER CHANGING MY NUMBER

PHONE NOT WORKING AFTER CHANGING MY NUMBER

EmersonBC
I'm a Participant Level 1

PHONE NOT WORKING AFTER CHANGING MY NUMBER

I Just change my phone number on Fido webpage.

 

I received the SMS confirming the new number, but after that I am not able to make any call or receive SMS, even the 611 is not working.

 

On Fido webpage my balance is showing 0 even though I had some value before, and if I click on View usage & manage it show a lot of "Some error occurred. Please try again later." on the page.

1 REPLY 1
KAPABLE-K
MVP

Hello @EmersonBC,

 

Welcome to the community!

 

Did you restart your phone after changing the number?