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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24136 Views
  • 0 replies
  • 8 likes

strange emails

Should I be receiving emails from this address:  XXXXXXXXXXX@mms.fido.ca   If yes, what is the purpose?

Cobourg by I'm a participant level 1
  • 1573 Views
  • 1 replies
  • 0 likes

terrible service and dishonest practices by Fido

Hello, I am writing to report terrible service and dishonest practices by Fido. Furthermore, according to the latest bill Fido somehow wants me to pay $300 for a cell phone bill with a $55 plan, which is clearly incorrect. I went to the Fido store th...

anzhelat by I'm a participant level 1
  • 1178 Views
  • 1 replies
  • 0 likes

Shipping Confirmation

How long after will I get a shipping confirmation. I ordered a phone on July 23rd and I havent gotten a confirmation yet

Kirsten3 by I'm a participant level 2
  • 1032 Views
  • 1 replies
  • 0 likes