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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24179 Views
  • 0 replies
  • 8 likes

1 bar in my home

Been noticing very poor signal strength at home in whitby 1 to 2 bars. Frustrating as hell not to be able to send sms and mms, the neighborhood area is awful I need to travel outside it to reach 4 ro 5 bars. I have an older samsung A70 and wife an ip...

fireme347 by I'm a participant level 3
  • 1172 Views
  • 1 replies
  • 0 likes

Data Top Up Usage

I've recently purchased 1 GB of extra data for $20. within five minutes I received notification that I'd used 75% of my data. has anyone had experience with this?

chris-amendo by I'm a participant level 1
  • 1303 Views
  • 1 replies
  • 0 likes

Never Order a Fido Phone Online!!!

Let me share my horror story of dealing with Fido over the last month and a half (and counting). June 11 - Ordered a Certified Pre-Owned LG Velvet for $5/monthJune 18 - Contact Fido #1: Did not yet Receive Tracking NumberJune 24 - Phone Arrives (with...

hongshil by I'm a participant level 2
  • 1723 Views
  • 3 replies
  • 0 likes

Frustrated after 17 years with Fido

So I’ve been a loyal fido friend for 17 years. My time as come to upgrade my slow screen chattered iPhone . Called in to see what kind of offers I could get. The customer service agent was so rude and when I asked to speak with a manager she said no ...