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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Some SMS text not received
I do not receive SMS text verification code from an international company. I get other SMS texts from Canadian and even from the Netherlands. Hence I beieve it may be an intercarrier text messaging issue as I worked as a telecom engineer. Customer Se...
Delayed texts
Texts are delayed by hours. Rebooted & deleted messages. Still having issue.
Resolved! iPhone Visual Voicemail
I've had iPhones for years with Fido and have iPhone Value Pack on my lines (includes iPhone Visual Voicemail). Recently I noticed that I am unable to check or change greeting from my iPhone Voicemail phone app (Phone app - Voicemail - Greeting on to...
Resolved! Brightstar Scam
You pay $13 a month for this. Your reps routinely tell people the deductible is $150 (it's more). They can't tell you what the actual cost will be when you want to make a claim yet they sell the protection. When you pay the deductible it doesn't s...
USA calls being charged
I was given 3 months free USA calls - why am I being changed?
