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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23767 Views
  • 0 replies
  • 8 likes

text from 4735

Received text from 4735 says; Hi (name) we have an exclusive deal you won't want to miss!  Get this limited-time offer, exclusively for phone number. Check it out at fido.ly/Plan. Questions? fido.ca/contactus Reply STOP to opt out of Fido text msgs  ...

Bob126 by I'm a participant level 1
  • 2833 Views
  • 1 replies
  • 0 likes

Phone Upgrade - Still processing? No confirmation email?

Hello! So I ordered for a phone upgrade and plan to go with it after my previous one ended but I haven't gotten any news about it. I heard confirmation emails take about 24 to 48 hours ish? But upcoming today (as it's the middle of the night) it will...

WispyCiel by I'm a participant level 1
  • 1007 Views
  • 1 replies
  • 0 likes

Fido charge me for horribly huge 1000 dollars bill.

I'm trying to pay for my bill today and I have received a charge of 1000 dollars??????  I've checked my bills details those charges for long distance calls. Your repersentative told me to change this plan which is good for me and I asked  for interna...

One day credit

The one day credit from April must be hidden. There is no credit on my bill

BJN1 by I'm a participant level 1
  • 725 Views
  • 1 replies
  • 0 likes

No upgrades offered current phone not working efficiently

I have been with fido 29 years. I pay 4 phones. Yet, my phone does not work efficiently or effectively.  Freezes, internet horrible,  speed slow. I need an upgrade for my phones. At no cost under 2 year extended contract. Why is this so difficult wit...

Brigitta by I'm a contributor level 2
  • 1319 Views
  • 5 replies
  • 0 likes