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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24116 Views
  • 0 replies
  • 8 likes

Overcharge and no customer service

I had a surprise on my bill with an overcharge, so I decided to call customer service at 20h30, I spoke to an agent and she put me on hold to "see what she can do" . It is know 21:40 and I'm positive that I'm on hold when the agent left home and forg...

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Dovakhina by I'm a participant level 1
  • 848 Views
  • 1 replies
  • 0 likes

1000 mins International

Hi ,My plan which include 1000 mins International call.But suddenly starting from this month usagae of 1000 mins option is disappears from fido mobile app.Is that plan does not cover 1000 mins call or something wrong in my mobile app?

arundevaraj by I'm a participant level 1
  • 815 Views
  • 1 replies
  • 0 likes