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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Remove temporary suspension
HeyI am out of canada. So I added temporary suspension on my fido mobile but now I want to remove suspension but I am not getting network of fido on my mobile. It shows no service. So how can i solve this issue.? Thank you
Resolved! Reception issues
I've been struggling with network reception issues, spoke with customer care agents, but they were not able to resolve it, it's incredibly frustrating to hold on with this issue, will I ever get a resolution, if so I need a manager follow up with me.
Paying collection
Hi,I left Canada 1 year ago and cancelled my Fido plan about 4 months ago. They sent my $288 bill to NCRi, which I'm willing to pay to get it off my chest. But people say that NCRI won't budge after getting your money so I'm wonder if there's anyway ...
Resolved! Changing Voicemail Access Code Doesn’t Work
Hi, I forgot my access code for my voicemail and I tried to change it. I called the number, changed the access code and the robotic voice told me that it was changed "successfully". However, I tried to use my new access code and it didn't work. I tri...
Resolved! I got a quick bill?
I opened the account 2days ago. But I recieved pay bill. Is it make sense?
