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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Complaint
Hi, last week I had an issue with my billing I call you customer service and the first agent I spoke to was rude he told me I didn't answer his question and when I ask to speak to a supervisor he said no you can't and went on to tell me I will not ge...
Cannot send text messages but can receive texts
Every time I send a text message either it fails with a orange triangle and says cannot send. I have to retry sending maybe two or three times before it goes through. I've tried sending with Wi-Fi on with LTE on to see if it would help but normally m...
Data slowdown in Newboro Ontario area
There is a daily data download rate pattern in the Newboro Ontario over LTE service. The early mornining service is fine, then it suddenly drops off about 7:45 AM, to about 0.5 mps download, 0.4 mps upload. That rate cannot even support streaming a...
Lynn Canyon No Internet
I visited Lynn Canyon today and Fido had no LTE data. Internet just work work. I did so coverage and network bars on my phone was 2-3 bars. But no internet. I wonder why? Was there an outage? @fido please can you fix this? Internet helps me pay for p...
Set up service fee
I purchased a byop plan onlin through fido.ca directly, and received a email of charging with the set up service fee. Will i get that service fee refunded once i actually acitvated the sim in my phone?please email me to let me know whether this fee w...
