OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I am not able to send texts
I have been trying to send texts for the past couple of days with no texts going through at all. I am able to receive texts from others but not the other way around. This problem has never happened before in the past. I am currently using Samsung ...
My plan? Billing
Got a bill for 58 $$ . I have a credit of about 245$$ so should not receive a bill for a while?
extra long distance charge billed in my bill
My plan is fix If any loing distance call is dialled it should automatically refuse to call so disable this feature as it is not my requirement I will not pay for any extra charges So disable these features as i will not pay and i do not require. Ot...
extra charged
I just found out a transaction on my credit card charged by fido, but I did not see that payment in my account payment history, why?
Fido credit profile linked to wrong person
This issue needs to be urgently addressed. When I visited to get phone service, the rep told me my Fido credit profile seems to be linked to wrong person with the same last name and same DOB as me. We had a similar issue when getting internet, and th...
