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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Refund Cheque
I cancelled my internet services back in June and was left with a negative balance. I contacted chat support in July and was told the cheque would arrive in a couple weeks even though i had already waited almost a month. I contacted support again in ...
Express checkout not working
Tried ordering a new phone with plan got to the checkout and clicked the express pick-up button but wasn't able to finish the order. The continue button would not turn to yellow Any reason why?
I cannot send local and international text messages
Got a new phone today on a plan. Everything else works fine except I cannot send text messages. Thanks.
How to get old call history from 2018 [want calls and dates]
Hello, I want old call logs from 2018 with timestamp and phone numbers. I want more data that is shown in Payment History, please let me know how can I fetch all the call logs Cheers,A.
Win back call
I was a Fido customer for a few years and had had to leave Fido almost 2 years back to join Telus to get a good deal. I received a call from Fido from a number ending 9930. They offered a good deal which I wanted to consider, however, I needed to kn...
