Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Sim card
I lost my sim card for my other phone and i have a new sim card i want to activate the number is 647*******
Adding a new line to my account
I added a new line on my account for a family memeber living in Ontario. I am a Manitoba resident. Fido representative messed up the process! The family member living in Ont was assigned an Manitoba # and my Manitoba # was cahnged to Ontario. I was p...
118778669930 annoying calling
Hey, I get calling from the number 118778669930 daily after the day I transfer my number to another telecom service provider, It hung up without saying a word. Even I blocked it, I called back, just answering machine said this is from Fido, Annoyin...
Account suspension ended earlier
Hi, I'm an international student which due to COVID has not been able to come back to Canada yet and hopefully will be back in December. I had my line with FIDO which I had suspended prior leaving the country and was surprised to see that the suspens...
Error 38 followed by error 69
Getting the following errors #38 followed immediately by error #69 when trying to text 2 of my contacts and the messages are not sent..although they can text me with no issues. My phone is an Lg. How can I fix this...very frustrating...
