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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24120 Views
  • 0 replies
  • 8 likes

Waiting for the call back...

I received a call from WinBack team 2 weeks ago and she explained me the plan thoroughly, as I was on a contract with the other provider and wanted to buy out a phone too, I requested to call me again after a few days which the agent did (really appr...

DarshT by I'm a participant level 1
  • 901 Views
  • 1 replies
  • 0 likes

ONLINE BIL PAYMENT, PAYEE NAME

Hi,  What is the payee name of Fido for mobile banking apps? Is ıt FIDO.(with the dot) or Fido solutions because I cannot see 'Fido solutions'? Is FIDO. a different company? Merci,  

Arev44 by I'm a participant level 1
  • 1299 Views
  • 1 replies
  • 0 likes

Payment

I hve been dealing with this issue since march and now we are September. Spend over 20 hours over the phone with more than 20 agents . Issue yet not resolved 

Hamid1981 by I'm a participant level 1
  • 963 Views
  • 1 replies
  • 0 likes

Great customer care

Hi, i just called pragnya and she give me a osm service. I like it. she was to polite, make everything clear briefly and answer everything that i want to know. She give osm customer service. its nice to be customer of fido.

JS855 by I'm a participant level 1
  • 882 Views
  • 1 replies
  • 3 likes