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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23674 Views
  • 0 replies
  • 8 likes

My prepaid balance is gone fast

Hi all,I just activated my 15$ text and talk prepaid plan and I only used 14 minutes of my 75 talk minutes, but only 1$ is left in my balance! How does this happen? Thank you

sf8989 by I'm a participant level 1
  • 671 Views
  • 1 replies
  • 0 likes

Cheaper Plans

I've been a fido customer for more than 10 years. I pay 85 a month for 10 GB and everything else is unlimited. I've been thinking of switching to another company since pretty much everyone is cheaper. I've been browsing different companies and notice...

ccaines3 by I'm a participant level 1
  • 616 Views
  • 1 replies
  • 1 likes

My fido bill is too high

I got a bill today which is of the right amount, 158$ but my account balance is 221$. That's too extra for me to pay. I'll just clear off my phone's balance and move to another carrier asap. In May, the service was out for one day and I have to pay f...

JustAUser by I'm a participant level 1
  • 759 Views
  • 1 replies
  • 0 likes

Voicemail stopped working

Hello My voice mail has suddenly stopped. None of the online posts give accurate information how to re-establish the service. Does anyone have the process? Thanks.

irving by I'm a participant level 1
  • 577 Views
  • 1 replies
  • 0 likes