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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23964 Views
  • 0 replies
  • 8 likes

Frustrated after 17 years with Fido

So I’ve been a loyal fido friend for 17 years. My time as come to upgrade my slow screen chattered iPhone . Called in to see what kind of offers I could get. The customer service agent was so rude and when I asked to speak with a manager she said no ...

Roaming?

Why does my iPhone show 17 kB of roaming when I have the cellular data roaming option turned off?

NorthernGal by I'm a participant level 1
  • 866 Views
  • 1 replies
  • 0 likes

Resolved! Wrong line suspension

I asked to have one of my line put on temporarily suspension and you guys suspended the wrong now I can't even call you guys to have my line to restore it. Please contact me ASAP. 

sam12 by I'm a participant level 3
  • 930 Views
  • 1 replies
  • 0 likes

Resolved! Calling a Canadian Toll Free Number from China

Hello! I want to call a Canadian toll free number from China, and I was wondering if I would be charged for it? If yes, how much would I be charged?(My plan is postpaid). Do I pay 14/day first and on top of that I still need to pay by minutes? What i...

Yan66 by I'm a participant level 1
  • 1296 Views
  • 1 replies
  • 0 likes