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Bango

Lhey
I'm a Participant Level 2
I'm a Participant Level 2

I just got billed for $200 and i called customer service. They said i purchased thru Bango on a game with my tablet but no one is using my tablet. Someone needs to look at this or Fido will lose alot of customer. 

3 REPLIES 3

FidoAnthonyZ
Moderator
Moderator

Hello @Lhey,

 

Welcome to the community!

 

Have you contacted Bango to look into this? This would be the creator of the charge that gets relayed on to your Fido bill. 



Lhey
I'm a Participant Level 2
I'm a Participant Level 2

I did email them and said they will look at it. I don't even use my tablet and just got charged for 200

Hey @Lhey,

 

I'd suggest to escalate this matter with Bango directly on the ongoing email you have with them so they can help you in regards to the charges.