General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Why my billing so high

Hi,I purchased Fido SIM/pnone no. at Toronto airport on 5th June 2021. The representative said my monthly billing charges will be 45$. But, my first bill generated in the next 6 days which is 109.72$. I understand the taxes will be included extra. In...

aish1 by I'm a participant level 1
  • 1191 Views
  • 2 replies
  • 0 likes

Fido Chat

What amazing Customer Service Fido has, agents aways ready to help us with any issue we may have!!! What marvelous company!!!   

Screenshot_20210607-185947_Chrome.jpg Screenshot_20210607-190055_Chrome.jpg
Aline_Duarte by I'm a participant level 3
  • 790 Views
  • 1 replies
  • 0 likes

Fido blocks my samsung 8 from wifi calling

After 25+ years with Rogers, I am leaving fido because they blocked my new samsung 9 phone from wifi calling. The reason... I didn't buy my phone from them. Dont switch to fido if wifi calling is important to you! 

Mollymkm by I'm a participant level 1
  • 528 Views
  • 1 replies
  • 0 likes

Resolved! No confirmation email for new phone

I ordered my new phone but it's already been 48+Hours later and still no confirmation email, can someone help me look into it? The shipping company already lost my Iphone 6s+ two years ago and since they didn't have any more I got stuck with a regula...

Nao99 by I'm a participant level 1
  • 1011 Views
  • 1 replies
  • 0 likes