Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Request credit for data used
I was watcching a movie on my phone at home when I received an automatic notice from Fido that I had used 75% of my monthly data. This didn't make sense as my phone settkngs forever are to switch to my home wifi. However, less than six minutes later ...
Leaving fido
This week i ordered a pre-owned tcl 20 pro for $10 and was told it would be 2-5 business days. I then received an email,the next day saying it was out of stock and would take 1-2 weeks and no one was able to do anything to address it. This morning i ...
No Network in India
    It's been a week since I landed here and my Fido sim is not able to connect to any of the local networks. Date of issue: Since 04/Aug/2021 Device: Samsung Galaxy Note 9 Things tried so far without success: Speaking with Fido Chat Support to...
Resolved! Return Equipment in Scarborough Town Center Store
Hello guys, I need to return a modem so I contacted an agent through live chat. She told me that the nearest store was located at 85 Ellesmere Rd, but when I got there the clerk told me that his store didn't process those types of returns and I shoul...
Very low upload speed while download speed is good
Hi , when I do a speed test on my Iphone 8, I see that download speed is 60 mbps and upload speed is 0.09 mbps. When I do speed test at different locations and at different times, I get the similar results. My job requires taking and uploading photos...
