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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23682 Views
  • 0 replies
  • 8 likes

My account app doesn't work

I've been having so many issues this year with this app. Before it would always be "something went wrong" until lastnight it logged me out and now i can't log back in to pay my bill on the website or even the app. It keeps asking to authorize my acco...

Crdillon by I'm a participant level 2
  • 937 Views
  • 3 replies
  • 0 likes

About fido bill

Hi there, we are using fido number from last more than 2 years, we have unlimited talk and text minutes Canada wide and also 1000 minutes international minutes which is including 8 countries, when we activated our fido number that time seller person ...

Drptl1376 by I'm a participant level 2
  • 820 Views
  • 3 replies
  • 0 likes

FIDO Refer-A-Friend Nightmare

Beginning of this year, I onboarded my fiance to Fido using Refer-A-Friend. I did all the porting of the number and enrolled fiance's account using Refer-A-Friend link with Fido Rep who was handling our case.  Everything seemed like it went smooth an...

dolgas302 by I'm a participant level 2
  • 1918 Views
  • 5 replies
  • 0 likes

Resolved! Double Payment

Pay my bill twice, I get reimbursed or the payment is left for the other month. Thanks for your quick response

Y8 by I'm a participant level 1
  • 1163 Views
  • 2 replies
  • 0 likes