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Merge home internet and mobile account

cmtl
I'm a Participant Level 1
I'm a Participant Level 1

Exisiting home internet with Fido. Ported over 2 mobile lines to Fido at Best Buy today. I was told the mobile account will be separate from home internet. Now I can't access mobile account online. How do I merge them??

1 REPLY 1

FidoAnthonyZ
Moderator
Moderator

Hello @cmtl,

 

Welcome to the community!

 

Your mobile and internet account are each under their own account number. You can have them under the same profile, though they will be on different bills.

 

When registering for your online profiles, if you use the same username for both they should merge under the same profile automatically.