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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bad customer experience over the call with rude rep
After long wait time on call, rude rep don't want to resolve the issue and then redirected to other team member and Fido thinks their customers don't have anything else in their life other than being on hold for 2-3hrs to get support from customer se...
Resolved! iphone 13 mini in pink
I upgraded to the iphone13 mini in pink and it said i will receive it in 2-3 days. I already planned to give away my phone next week. When I didn't receive a tracking number i called customer service today just to be told that it s ok back order and ...
Improper billing
I picked up a Fido chip at the airport on 12/25/2021 where the attendant only informed me about the monthly cost of the $45 + tax plan. He gave me the chip, took my information, and said that in a few hours my line would be up and the bill would arri...
Pending
Hello, I just upgraded my package on Monday, I've received the email stating that my monthly bill is more, but nothing about the device or add ons?? I've upgraded to an iPhone 12 mini and earphone package, apparently it's pending??? How long does it ...
Gagnant d’un écouteur Beat
30/12/21J'ai reçu une lettre de Purolator annonçant la livraison d'un colis de FIdo où j'ai gagné une paire d'écouteur Beat .Mais dans le petit colis , il n'y avait rien , sauf une carte avec la phrase : Profitez de votre avantage Fido Xtra !!C'est ...
