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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Getting rid of monthly add-on
Can someone tell me how I get rid of my $20 monthly add-on?
Error changing phone number
I am trying to change my phone number to an Ontario number, but I keep getting an error message. I don't want to call and pay the fee to change my number on the phone. I have tried different browsers and clearing my cache already.
Resolved! Option for Interac has disappeared
I received my Fido bill for this month and when I went to make a payment with the interac option through my computer, it wasn't there. I cleared my cache & history however when I went to try again, it still did not populate. Have you guys officially ...
No service, for 3 to 4 days
This is getting really bad. I have gotten no service what so ever. I still charged charge the full amount but your not delivering. It has been 3 days where I see on my phone "Fido unavailable". no service and can not even connect to your cell tower. ...
Resolved! Phone calls Not Working
Hi! I've been with Fido 2 years and for the last 2 years I've had sporadic issues with calls going straight to my voicemail without even ringing, or when I try to place a call, it just tries for 20 sec (without ringing) then just ends the call. ...
