Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Prepaid to "Basic" monthly plan
Hello there,We would like to inquire about switching from Prepaid to the Basic monthly plan, because we just need a little bit of data usage for some period of time.We figure the least expensive way is the Basic plan that includes 100 outgoing mins, ...
Plans
Your customer service representative offered me 3 GB for $50. I have been with fido for years and i have never experienced this. I have two connections with Fido and I wanted to get home internet as well. I have been trying to get a good plan for mon...
Resolved! ???phoned uk on wifi ...fido billed me ..
i phoned uk on wifi ..fido billed me ..
Fido Roam - Automatic Charge - WARNING
I've read this discussion and I see that people were only charged when they actually used Fido service - sent SMS, made a call, etc. But in my case I got charged $14 per day without using Fido services at all. I kept roaming off in iPhone settings an...
Resolved! Fido 2G network - 2021. Still alive?
Hi, I cant find any definitive answer - is the 2G network closed?An elderly family member of mine has an old Nokia 6030 with Fido (prepaid) and only makes a call once in a blue moon. She keeps it active but my guess is that she is paying for nothing...
