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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! About not getting support
Hello! I have purchased a Fido sim card in September which has a 50$ plan that includes 1500 international minutes. When I got my first bill it was $109, which was ok with activation fees. But when I checked my bill for the current month it was showi...
Promo for ZTE Grandxview Tab
Hi! So I got this Zte grand x view tablet as a promotion yesterday. It came with a SIM card.Does anyone know if I can send and receive text messages and how to set it up? I tried to send a text but it says "sending...." and then "not sent tap to tr...
Resolved! Phone upgrade end of term question.
I received a text stating that I could get an iPhone 12 mini for $5 a month, with a promotional credit of $29.50/month. I'm keeping my old plan, and phone, and wanted to give the iPhone 12 to my son, for when he graduated into high school. I just wan...
Resolved! How to make phone ring longer (or temporarily disable voicemail)?
There are times when one really NEEDS to take a call and not let it go to voicemail. However, depending on the situation sometimes I can't get to/pick up the phone quickly enough.Is there a way to either set the phone to ring longer, or to disable th...
Chat Line
4 Nov 2021 what I cannot understand with your Chat Line is that they can only help out clients with postpaid accounts. What more effort do they have to make to deal with pre-paid clients account?
