December 2021
I am now receiving SMS and emails from FIDO to let me know (before a payent is due) that it has not been received as a reminder. And then confirming that they received the payment.
I do want to email notice that my bill is ready but none of the other 'junk'. How can everything except for Bill is Ready notices be disabled? (this is a recent change to the service and was done without notificaiton that I saw or permission to do the extra notices).
Any suggestions?
December 2021
Hi there @jimh
For this type of request, you will need to get in touch with our solution center.
You can reach us using any other methods listed here: https://www.fido.ca/consumer/contact-us