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no confirmation email

jacobv33
I'm a Participant Level 2
I'm a Participant Level 2

Hi, I ordered a new phone on the morning of November 27 and still have not received a confirmation email as of this evening on November 30th. How long should this typically take? I read 24-48 hours in a different forum post, but I'm well beyond that at this point. 

4 REPLIES 4

WhtRanger
I'm a Participant Level 2
I'm a Participant Level 2

Same here, stuck in upgrade pending. Hoping they honor the deal because now the phone i was trying to order is 25 more.

jacobv33
I'm a Participant Level 2
I'm a Participant Level 2

I called support and there's a huge backorder on Samsung and Apple phones apparently. Looking at late December to early January delivery at this point. We'll have to be patient I guess.

frlaf
I'm a Contributor Level 1
I'm a Contributor Level 1

Hey Jacob, did you get your device yet ?? Any update ?

WhtRanger
I'm a Participant Level 2
I'm a Participant Level 2

Ty for the info, i dont know why they didnt just send out a email saying this by now lol.