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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23723 Views
  • 0 replies
  • 8 likes

How to stop incoming sms call?

There are lots of incoming SMS calls which uses my available call minutes. But they aren't shown on my call history. How can I restore my minute and block those SMS calls? 

Runxin by I'm a participant level 1
  • 463 Views
  • 1 replies
  • 0 likes

Resolved! Terminate my program as a subscription

hello i have one question i would like to terminate my program as a subscription rather than as a regular card and top-up and continue to use the same number..if possible???

Tadic by I'm a participant level 1
  • 586 Views
  • 1 replies
  • 0 likes

FRUSTERATED

  I put in a service request in July. I missed my appointment due to my father passing, and the tech emailed to tell me that my repair was expiring so I went the next day before it it was set to expire the day after that. When I arrived there, he sai...

cp21 by I'm a participant level 1
  • 723 Views
  • 1 replies
  • 0 likes

Fido Store unreachable

I have tried a few dozen times to reach the Fido store at Markville mall several times. 5000 Highway 7 E, Unit Z-09Markham, ON L3R4M9 The number (905) 477-3639 on your website which is not working. It rings then disconnected. I need to  talk to the M...

SN67 by I'm a participant level 2
  • 1411 Views
  • 4 replies
  • 0 likes