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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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A punishment for downgrade?

Hi community, I recently downgraded my phone plan from a $112 -> 10G to $45 -> 2G. Then, the service of Call Display (names) and visible voice mail both disappeared. I'm wondering if it is a punishment for my downgrade. Has anyone else faced this pro...

fido messed up my 24mth phone deal.they mixed up the phone?

I did a upgrade for a huawei p30 pro on the app with my phone. I have been doing resarch about the phone for weeks. I decide to get it when i saw a certified preowned huawei p30 pro fro 855ish at 15 dollars a month.i  had a question so i called a sol...

if3 by I'm a Participant Level 1
  • 361 Views
  • 1 replies
  • 0 likes

Fraud

My account was taken over and fraudulently used to add a line. Been back and forth with Fido customer service who keep referring me to their Fraud department. I have tried numerous times and left several voicemails. Nobody has returned my call or don...

Shiv22 by I'm a Participant Level 2
  • 575 Views
  • 3 replies
  • 0 likes

FIDO SUPERVISOR SUCKS

I ordered iPhone X 256 GB through FIDO, signed up for 2 years contract and ONLY AFTER I contacted FIDO I came to know, my phone is discontinued and they can not give me the phone. I requested next available comparable device which is iPhone XS 256GB ...

ssoni by I'm a Contributor Level 1
  • 1501 Views
  • 5 replies
  • 1 likes