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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23577 Views
  • 0 replies
  • 8 likes

Cannot change to online billing

Hi, hope someone could help me. I'm trying to change my billing preference to email but there's no option to switch to online billing in my account.  

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nri by I'm a participant level 1
  • 474 Views
  • 1 replies
  • 0 likes

Resolved! Change my phone number

hi there i wanna change my number can you please di it for me thanks    

navd by I'm a participant level 1
  • 24082 Views
  • 11 replies
  • 0 likes

Resolved! Bonus data

Hello, I just change my plan recently. Previously i paid 65$ with 20 GB data + 5 GB bonus total 25 Gb.But, now i changed my plan to 55$ with 20 GB data. I want to confirm that the bonus of 5GB data will added to my new plan or not? When i check my ne...

Jujhar1 by I'm a participant level 1
  • 878 Views
  • 1 replies
  • 0 likes

Dropped Calls from marketing team

I left Fido a couple months ago.  They called me daily for about a week after I left (from 877-866-9930), I'm assuming they wanted to win me back.  Every time I picked up and said HELLO, the call would disconnect.  The calls stopped after about a wee...

hullabalouie by I'm a participant level 2
  • 1078 Views
  • 4 replies
  • 0 likes