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Won't be using Sim for next 4 months

ADAMALI
I'm a Participant Level 1
I'm a Participant Level 1

Hello,

I'll be travelling to another country and will not be using the Fido sim for the next 4 months. How can I deactivate it?

 

 

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @ADAMALI,

 

To add a bit more information to the temporary suspension as @Original_Lucy recommended.

 

A few things to note:

  1. You need to have been with Fido for a minimum of one month and must not be in a contract.
  2. The suspension and the monthly suspension fees will take effect on the last day of your current billing cycle.
  3. You will have to pay for it up-front unless you have a pre-authorized payment setup.
  4. If you are on the Fido Payment Program you will continue to pay your monthly funding amount during the suspension.


Good morning @ADAMALI , you can contact Fido support Here

to request that your account be temporarily suspended for the length of time you require. Hope you have a great year ahead,  cheers