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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23768 Views
  • 0 replies
  • 8 likes

winback call

I have requested a call back from the Fido Winback team couple days ago.  And i have yet to receive a call back  from them and it is impossible to reach them.  Is there a direct number that i can call to reach out ? Its been couple days already ...

cynthiac120 by I'm a participant level 1
  • 666 Views
  • 1 replies
  • 0 likes

Replacement screen protector

hi i need to replace my screen protector on my ipobe 11 pro max when i bought my phone with you guy they said it a lif etime warranty for my screen protector may i know where can i get it

Phil06 by I'm a participant level 1
  • 896 Views
  • 1 replies
  • 0 likes

Resolved! Earbud Offer

I was offered earbuds with my new Samsung zfold 3 free as an offer when I placed order online.  I've received my phone but no earbuds and I can't find any mention of them in any of my confirmations.  Was I dreaming?

annie_181 by I'm a participant level 1
  • 821 Views
  • 1 replies
  • 0 likes

no data access

I have not been able to access for over a week. When I try contacting the company I  cannot find a way.

GLL by I'm a participant level 1
  • 788 Views
  • 1 replies
  • 0 likes

Account unlock

 I tried to order a new phone in September but after long waiting, I still didn't get track email so I call to ask, and the agent told me that my account is locked because of the security problem, that the order cancel too, then she gave me a number ...

Jiapei by I'm a participant level 2
  • 1145 Views
  • 3 replies
  • 0 likes