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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! 1-859-913-4374 scam?
I got a text from 1-859-913-4374 saying; Fido: we are refunding you $90.50 for a surcharge that occured (typo) on your last monthly bill, to receive your funds see: tinyurl.com/FIDO -followed by numbers & letters
Resolved! Roaming charges
Got dinged with charges for few hours in US despite turning off cellular and roamingcalled Fido. Was advised the only way to guarantee no roaming charges is to remove the SIM card before crossing the border. Even airplane mode is not sufficient. ...
Fido blocks "No Cost Conference" 712-432-3900
Fido says the calls won't connect because the conference hosting service needs to "add" the Rogers network. No Cost Conference's support says they accept all calls, but that Fido is blocking. Since the call just dies right after being dialed, I t...
Resolved! Cant change my phone number online
Hi,I tried changing my phone number but whenever i click confirm following message appears “oh ho something went wrong”. I tried clearing cache and used different browsers but no use. Please help!
Live chat recording
Doesn't fido keep records of live chats? Last week I switched to a new deal ($45 for 9GB) and was supposed to get conformation email but never did. Today when I contacted Fido through the live chat, person on the other end is claiming that there a...
