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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

Long distance overcharge

Hi Officials at Presidents office Just want to give you a feedback as couple of my friends left Fido without giving the feedback. I am very disappointed as I am a customer of Fido from last 3 years. I just came to know that my bill jumped up by $100 ...

Regarding a great service

Hi greeting,   Sorry I missed out a survey provided by Fido for a July 17th 2021, for a Fido Store Representative called Sabrina. She was a stellar and exceptional store representative. I was very confused and she provided me great help on my device,...

jyangsgrace by I'm a participant level 1
  • 579 Views
  • 1 replies
  • 3 likes

Can't send message with Fido - error 2

I've been receiving this error message for the past couple of weeks when trying to send texts.I have cleared the cache. I can only get the message through if I turn OFF wifi and mobile data. Sometimes it works if I turn off mobile data but stay on wi...

Carrie1956 by I'm a contributor level 1
  • 7377 Views
  • 4 replies
  • 0 likes