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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! SMS failed when network is on wifi
I don't understand why I have to turn mobile data on to send the SMS.When I sent SMS over wifi, it always failed to deliver. I had to turn on my mobile data to resend it.
Can't send text messages
Hello,I can't send texts. It's been like this since Friday. I can receive texts but not send any out. My contacts have not been receiving them. Please remedy ASAP.
Cannot get price match as promised
Hi there, I came here to report a bad incident which happened with me recently, it was regarding the price match of Iphone 12 128G. I bought it from Costco on Nov 22, 2021, I paid $136 as down payment and monthly payment was $33 that day. The price...
Resolved! Unable to connect to customer care/Live Chat/Ask Jack
I am interested in adding a line for tablet data, but I am unable to reach customer service through 611/Ask Jack/Live Chat... Is there any other option?
Resolved! Buying a new phone from Fido.
Never brought a phone from Fido. Looking to buy Google Pixel 4a 5G. Can anyone confirm / advise on the following to me. Please and thank you. I know since 2017 all phones sold in CA is unlocked. So, is buying this phone from Fido would be the sam...
