Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Â Â Fido XTRA's TCL 30 5G +...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Does my plan qualify for Fido EXT coverage?
 Hi there, I'm a brand new customer to Fido and I required clarification on whether I am included in the list of Fido's 90% of postpaid wireless plans that offer "Fido EXT" coverage. I want to confirm if my plan offers this feature so that I am able ...
Resolved! 30 day limit to buy a phone
Hi everyone, I just activated a few new lines at a physical store last week and also wanted to order a phone but that didn't seem to be possible. I didn't have time to figure out why we couldn't do it there but they said to wait 30 days and then I ca...
Service suspension after making a plan
Made an agreement to clear up my bill after being in hospital with covid. Still recovering at home and not being able to work. Today my phone is shutdown? Don't understand.
Very Bad experience with fido service
I got my bill today and data over limit charged for 126$+tax.I am a fido royal customer for about 20 years. In the past 2 years, over-limit happened and it went to an add-on directly, 20$ covered about 2G, this is what I know about the fido service.N...
Does second line discount still apply after plan upgrade
I have a good special offer for one of my additional lines, will I lose the additional line credit if I upgrade to a new plan? Thanks
