Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Data availability in another province
Hi all,I will be travelling to BC with a 5GB data plan from Ontario in July. Will I still be able to use the data without extra charge in another province?
Unsuccessful credit check
I'm trying to add a new line with a smartphone, but I keep getting this message:We are sorry, but your credit check was unsuccessful. Please contact us for additional details: 1-866-271-3436
Retail Store | Hiding basic and low data plans from customer
Hi Team, I was told that only 60$ plan is available with 50$ activation fee. Inspite of insisting I was not been given options of any other affordable plans while buying sim from Wireless D.N.A. 6064 Yonge St, Toronto, ON M2M3W6 on May 16th, 2022. I ...
Incorrect roaming account charges
I was in the United States recently and had my phone service on but didn't use any data roaming, nor did I maLe any international phone calls. My data roaming was off entirely, since receiving my last bill I noticed that I was charged on several Occa...
Resolved! Scam text
I received a text message stating a leak of information has been detected and some users will be vulnerable for a short time. And they are giving me $100 for my inconvenience.. They want me to click on a link to get my information. I get several of...
