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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24168 Views
  • 0 replies
  • 8 likes

Still terrible coverage in Willoughby area of Langley

Looking through the threads, I read one from 2 years ago that had the same issues I am experiencing now around 83rd and 207A Street. The coverage is still terrible. I'm in a 5th floor unit facing north, so in the northwest corner of my unit I'm effec...

iamian by I'm a participant level 2
  • 5893 Views
  • 8 replies
  • 1 likes

Unable to use data

I just paid my bills few days ago but I am unable to use my data pack it is showing I have already used it which I am sure I haven't.

Dhawa by I'm a participant level 1
  • 332 Views
  • 1 replies
  • 0 likes

Resolved! How to separate phone bill

I live in BC . My son just moved to Montreal. He is 18th.  His account is under my name because he is minor in BC. We want to separate the bills. In Montreal he is eligible to open his own account under his name, his address, payment by his Visa. How...

Jk43 by I'm a participant level 1
  • 721 Views
  • 1 replies
  • 0 likes

6 month prepaid plan

Hello,I have been on the $225 6-month prepaid plan (30GB for 6 month) since last October 2023.  I previously had enough credit in my account to do this plan twice.  Now my account balance is less than $10.  If I refill it back to $225 with my credit ...

JaneW by I'm a participant level 2
  • 636 Views
  • 2 replies
  • 0 likes