Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! What number do I need to dial first for international calls?
What number do I need to dial first for international calls?
Resolved! Billing after Cancellaltion
To Whom it may concern, Since I have moved out from Canada permanently, I have contacted Fido's customer service for cancelling my number (6478356875) which the effeactive date on June 22, 2024 was requested. I was told by the agent that I had to p...
Can't even look at plan options while plan change is pending
I recently begrudgingly changed my plan. I was very dissatisfied with the options and had to cut out more than half my data just to save some money. While speaking to the rep I was told in certain terms that I could keep looking at plan changes. Howe...
Text message about $5 discount
Has anyone received a weird text message saying their $5 discount will be removed after reviewing the account?Fido offered me a $5 discount which is valid for 24 months, according to what they told me.Now it seems they're taking it away? How can they...
Resolved! Questions about Fido Roam - PAY PER USE RATES
I understand that you camn opt in to Fido Roam when abroad (for $15 / day) OR you can just use pay per use. If I turn on my phone JUST to check my text messages (no outgoing calls, no outgoing texts, or using my ophone in any other way) how is thi...
