not a gr8 deal after all... Once my two-year contract concludes, I intend to switch cell providers. This decision comes after Fido provided me with a complimentary phone under a two-year contract, which has been malfunctioning since I received it in ...
fido's generic responses to mine and others issues, shows that their customer service robots are not customer friendly. thus i will be leaving and i will spread the word of my experience.... 14 months to go till i take my 2 line account to Bell
fido sold me the phone, why doesnt fido just replace the phone. This response mirrors the one I received when I initially reported the issue. Fido is prompt in securing a contract and collecting payments, but when a device they've sold fails to fun...
