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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Call from Fido -- 1(833) 425-2396
This morning someone called and i answered. Said he was from fido and want to speak to my husband who is registered in the account. when i told him that he is at work, he aske me if i am ----- and said my name. I said yes and he said he was calling ...
Fido Lies
I have been with fido since 2017. I upgrade my device on the day 27 Dec 2021. Agent lied with me about 1000 international minutes and said me that system is down and he will add it later. But still today they didn't add in my account and now it's tim...
I feel robbed, Setup Service Fee
So I recently got my SIMcard with a plan that seemed great, lots of data, unlimited calls and texts, etc. Today my first bill was made available to me, however, it's about 50+ dollars more than expected, why? because of something called SETUP SERVICE...
Promotion not working
I ordered a plan for Black Friday to pay $10.00 for $240 overall per month but my bill is showing $50 a month for $1200 overall. I'm unsure who to contact to get it fixed
Boxing Day Online Purchase
Hi! I ordered an iPhone 13 and a plan change online on boxing day but I am not sure if the order went through. I don't see any device added to my fido account and I didn't receive any confirmation email. I did get a confirmation of the plan change bu...
