Fido

cap81

So I logged into my account...I see a pop up saying that fido was offering me 5GB of free data for 10 months - Amazing! Very grateful, thank you. I accept it. I proceed to confirm such an offer and all of sudden everything fido related to me failed. ...

cap81

Hello?? Is anyone there??Let me start by saying I have now tried to start a chat 25 times in a span of 5 days and each and everytime it has failed. I have also called 10 times only to wait for over an hour and still not speak to anyone. Todays date i...

cap81

So I was recently charged...$10 for going over 15MB??? and I am having a really hard time accepting that this is actually fair and that companies can get away with this stuff. Why in Canada, do we pay such exorbitant prices? Is it our population? a l...

cap81

This is what happened on that day...very confusing to be honest. Logged into my account saw the offer accepted it and then 5-10mins later it was removed. Not a pleasant experience and then trying to talk to someone about it was the second disaster.

cap81

Hey Fido Alex...thanks for reply and for the suggestions. Perhaps in the future I will look to social media as I haven't really considered that a viable option. Can you answer one thing for me though? Do you know why on January 11th I was offered som...

cap81

Hi,Thank you for taking the time to respond to my post. While I appreciate the effort here I'm sorry to say it is the other platforms that are lagging. You can't leave customers in the dark like this. I'm in retail and I know that customer service is...

cap81

Hi Original_Lucy....thank you for taking the time to respond and for your suggestion! Fitting that the first person to respond was a fellow customer. I get they are busy but I did not have the same experiences getting in touch with their competition....

cap81

I wish I was privy to that information before....because had I known that I was going to be charged a fixed amount, in this case $10/1GB I would have at least gotten my money's worth! I doubt very much that I am in the minority of customers who are a...

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Fido is falling apart!

Why can't I reach anyone!?!?!

Why are data overage charges so expensive?!?

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Re: Why can't I reach anyone!?!?!

Re: Why are data overage charges so expensive?!?