So I logged into my account...I see a pop up saying that fido was
offering me 5GB of free data for 10 months - Amazing! Very grateful,
thank you. I accept it. I proceed to confirm such an offer and all of
sudden everything fido related to me failed. ...
Hello?? Is anyone there??Let me start by saying I have now tried to
start a chat 25 times in a span of 5 days and each and everytime it has
failed. I have also called 10 times only to wait for over an hour and
still not speak to anyone. Todays date i...
So I was recently charged...$10 for going over 15MB??? and I am having a
really hard time accepting that this is actually fair and that companies
can get away with this stuff. Why in Canada, do we pay such exorbitant
prices? Is it our population? a l...
This is what happened on that day...very confusing to be honest. Logged
into my account saw the offer accepted it and then 5-10mins later it was
removed. Not a pleasant experience and then trying to talk to someone
about it was the second disaster.
Hey Fido Alex...thanks for reply and for the suggestions. Perhaps in the
future I will look to social media as I haven't really considered that a
viable option. Can you answer one thing for me though? Do you know why
on January 11th I was offered som...
Hi,Thank you for taking the time to respond to my post. While I
appreciate the effort here I'm sorry to say it is the other platforms
that are lagging. You can't leave customers in the dark like this. I'm
in retail and I know that customer service is...
Hi Original_Lucy....thank you for taking the time to respond and for
your suggestion! Fitting that the first person to respond was a fellow
customer. I get they are busy but I did not have the same experiences
getting in touch with their competition....
I wish I was privy to that information before....because had I known
that I was going to be charged a fixed amount, in this case $10/1GB I
would have at least gotten my money's worth! I doubt very much that I am
in the minority of customers who are a...