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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Holidays
Can you put a cell on hold
Fraudulent Third Party Charges
I was billed $97.94 as third party charges in Oct'20 bill. I was asked by Customer Support to contact Bango directly for clarification which I did and received the email back that these charges are not from Bango.When I contacted Customer Support aft...
Fido app stopped working at the worst time
Hello, Today, I was on my last day of my monthly data reset and as I was very close to my data limit, I tried to use the Fido 5 Hours of Extra data add-on as I was travelling. It worked well for the first hour, then when I tried to go back in and sta...
Resolved! How I can get the bill older than 18month?
I would like to get bills in Dec 2016. Could I get that one?
Bad Winback experience
I was a Fido customer until 2 years ago that I switched to a different carrier. On Sep 27, I got a call from the Fido winback team and offer me a great deal on the phone and plan, I accepted offer and ordered two phones and activate 2 lines, and I wa...
