Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Voice mail nonsensical response
Anyone else experiencing this nonsensical response from their Fido voice mail. "Who's calling please. Enter ur password followed by the # key" I get "Enter ur password followed by the # key" But some tarty voice asking me Who is calling @ every call ...
Spam call from 778-658-4576
I received a call from 778-658-4576, claiming to be from Fido Rogers. The first time he called, I was busy and asked him to call back at a later time, which he did. He offered me a plan for $32, including unlimited calls and texts to the US, Canada, ...
Likewize contract
Does anyone have a likewise contract from December of 2023? I have been told they changed contract terms and conditions of the June 21 2023 to add find my iPhone enablement requirement. I lost my phone while camping and the have denied my claim. This...
FORMAL COMPLAINT
Subject: Complaint Regarding Rude and Uncooperative Customer Service Experience Dear Fido Customer Care Team (Sales team-Nadine) I am writing to express my dissatisfaction with a recent experience with your customer service regarding my mobile data p...
Filing a complaint
I want to file a complaint and hopefully it will get to someone up there as i have spent now 3 hrs of my valuable time on the phone trying to fix an error that Fido made and now they want me to pay for it because their system is not granting them the...
