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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido needs a way to block spam calls
I know some phones can “auto reject” calls but there should be a way to do this earlier in the process. Since most legitimate calls have Caller Name ID, and spam calls only have number ID, can’t we have an option to just filter out all calls lacking...
Resolved! Charges for receiving calls while abroad
Hi, I am planning to travel to Dubai for vacation. Will I be able to receive calls on my Fido number while abroad and should I be enrolling for the Roam package for this? I don't intent to make any outgoing calls or data.
Plan upgrade
Hi I was just wondering if I I upgrade from current plan to to other plan will.it affect my promotional discount that I got on my my device which was 0 monthly payment for the device.
Missing activation fee credit
When i select the fido card, assistant told me we will off your weiver so you can't get to pay extra amount of your bill, i'm a new in canada so i thought it's ok, but i get my bill with a activation fees of 70$, and i pay it because i don't know abo...
Call Forwarding with non-Fido phone
Purchased a Samsung S24+ directly from Samsung but call forwarding does not engage and I get a 'Failed to read data' message.When I put the SIM back in my old S20 that I got from Fido, I have no problems and call forwarding works fine. Does Fido ne...
