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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cannot link home internet to prepaid account
Hi, I just started Fido home internet and wanted to set up/register this account. I already have Fido prepaid with the same email id. I am not able to register home internet as I have used the same email id as for my prepaid account. Seems like the...
Resolved! iPhone not receiving messages from android
My phone was receiving messages from android phones without issue until a few weeks ago. Now I intermittently do not receive messages from android phones or will receive them many hours later out of order. Are no issues with receiving messages from o...
Resolved! Tax Exemptions for Status First Nations
does any one know where to send your status card info to get tax exemption and if they do it in BC? Thanks
Resolved! Does Fido charge for roaming even when doesn't connect mobile data?
Fido roaming said "Roaming applies any time you go off the Fido network and are using your phone while connected to a partner wireless carrier." so If I go abroad, will there be a roaming charge if I just keep phone signal for receiving SMS without m...
Resolved! why my first bill has Previous balance?
I have taken new connection on Dec 10th 2021, received bill for the period between 10th Dec and 10th Jan. In the first bill I could see " Previous balance" to pay. why my first bill has Previous balance?
