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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Long distance waiving charges
Hi, I saw some posts but it is not clear to me the long distance waiving being done so here is my question: I'm in Canada and I have a post paid plan. If I call another country: (i.e. Brazil, Spain), will those long distance fees be waived? Thanks!
Resolved! Can no longer see "usage" details as an option on fido.ca ! Why ??
I am on prepaid and it's very inconvenient to not be able to see what kind of usage I have had and how many minutes or text messages I have left remaining.. So why is this option no longer available when I log into my Fido account online ?? How d...
A very rude manager and worst customer service
Hi there,I am writing to complain about the WORST service of a fido telephone customer service supervisor. I felt extremely disrespected and offended. I am a new user of Fido. When I took the plan I got employee discount for 4 months and after that i...
Resolved! Email address is wrong
I placed an order to upgrade to an s22 yesterday and when I submitted it I noticed the email was wrong I had to change it a few months ago after getting locked out of my old one. I have changed it onfido.ca but the old one keeps popping up. How do I ...
Advice on mobile plan
What price are you getting on mobile byod plan for unlimited talk and text in Canada and 5g data?
