cancel
Showing results for 
Search instead for 
Did you mean: 

Kudos to customer service agent Paula!

ScarboroMember
I'm a Participant Level 1
I'm a Participant Level 1

I want to give a shoutout to Paula for providing fast and easy customer service on my most recent call. She understood my issue the first time I explained it and rectified it without me having to go back and forth. She was also very personable and even thanked me for being a customer. While I did have to wait awhile to eventually speak to someone, when I did get a chance to speak to Paula, it was simple and painless. I can provide Paula’s reference number to the Fido Team directly so that she can be recognized for her excellent service. Just message me privately.

1 REPLY 1

FidoAnthony
Moderator
Moderator

Thank you for your feedback, @ScarboroMember! 

 

You can reach out to us on these channels in order to leave your feedback with one of our representatives! 😀