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Cancelled account

Raven123
I'm a Participant Level 2
I'm a Participant Level 2

I cancelled my account because I'm not happy with the services, 2 days later I get an emailHi CHRISTINE,

Your Fido account 89164......   was recently cancelled due to an unpaid balance of $157.35.

 

my bill was due on July 27th and I received the notice July 29th and the payment had been made. 

I will never recommend Fido to anyone ever

 

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @Raven123 Smiley

 

Sorry to hear you decided to cancel your account.

That's quite odd, though! 
We definitely want to get to the bottom of this for you. 

When you have a moment, please reach out to customer service and they'll be glad to check what happened.