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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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No callback from Winback team.

Hello there, I transferred from Fido to the other service provider a few days ago. The winback team called me and offered a match. I was given some time for thinking about it.  They offered a call back to confirm the offer, but I don't receive a call...

Camenae99 by I'm a Participant Level 2
  • 550 Views
  • 3 replies
  • 0 likes

SCAM SMS

Hello everyone, Just wanted to share with you that today, I received what I believe is a scam sms.It says: FIDO sent you funds to the pandemic. Click the link to receive your funds: bit.ly/PandemicSOSfido I haven't clicked on the link. Be careful.

Paloma_SP by I'm a Participant Level 1
  • 675 Views
  • 2 replies
  • 0 likes

Resolved! Reactivating Fido Mobile Service

Hi I am back today in Canada, I was paying around CAD7 per month just keep my account and number with FIDO, how do I restart my service Thanks!

Ashrey by I'm a Participant Level 1
  • 645 Views
  • 1 replies
  • 0 likes

Device order

Please send my device i order the iphone 12 pro max 128 gb it is taking to much time please do something 

manveer2 by I'm a Participant Level 2
  • 418 Views
  • 1 replies
  • 0 likes

Website crashes for my account

Hi , every time I tried to made change on my account: price plan change , SIM card change or hup or add a line  , the website would crash on my account, same result on different laptop or iPad. And no problem when I logged into my friend account, no ...

Kk88 by I'm a Participant Level 2
  • 803 Views
  • 5 replies
  • 0 likes