General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

FidoStephen by Community Manager (Retired)
  • 0 replies

Home phone is not working December 5, 2021

My home phone is not working is. Today's date is December 5, 2021.I can not send nor receive calls.There is a tone. When I dial a number I get a busy signal, If someone calls me the phone automatically disconnects from the caller.Today is Sunday and ...

Great service from Fido!

I joined Fido two months ago and choose Fido over other mobile providers due to a slight edge in price. I was very happy with the transition from Shaw Mobile (which is basically useless). Fido's social media agents walked me through the transition pr...

AndGorHey by I'm a participant level 1
  • 1 replies

Galaxy Z flip3 issue

Hello, I just purchased my Galaxy Z flip3 yesterday and it's on a brand new contract!  I can't send nor receive texts except for between my girlfriend and I and it's really frustrating. I tried everything that I have looked up online and I can't seem...