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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Two-step authentication
After I login to some websites, majority of websites have two-step authentication where they send you the vertification code through text message or phone call. After the outage on July 8, I have trouble receiving the vertification code. Do anyone ha...
How do I get my $15 a month prepaid plan back?
Hi, I hope someone can help me here. I am a prepaid Fido customer, and have been using the $15 a month prepaid plan for the last several months. This plan includes 75 minutes and 75 text messages for each month, which suits me fine as I normally only...
Resolved! A very rude manager
Hi there, I have a worst experience of talking with a very rude manager. I never had such an experience from any other customer service.So what should I do now?
Store Credit means free??
When I signed my plan I was informed that I also got $120 store credit with signing with Fido. Months later I'm scrolling through my cell phone bill and I see "Fido payment program for accessories". I've been paying/bought these accessories already??...
Resolved! Feeling looted and taken for granted
I have been using fido since March this year.After getting a sim from a Fido store in Toronto, I started getting calls from random companies and numbers asking for a man. Soon I realized it was the man who used this number before me. Unfortunately th...
