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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Waiting to hear back from Winback

Hello,I was a Fido customer and after moving to another service provider, I got a call from the Winback team.I considered their offer and decided to accept it.They opened up my new account and told me that I will get my new SIM cards.It has been 1 mo...

KV_90 by I'm a participant level 3
  • 861 Views
  • 1 replies
  • 0 likes

Can not create My Account profile

Some time ago I had Fido plan and created MyFido account registred on my email. Then my emploer gave me the corporate plan, I transferred my phone number and Fido account was cancelled. A week ago I bougth new Fido plan for my wife on my name and use...

Dimok by I'm a participant level 3
  • 4843 Views
  • 5 replies
  • 0 likes

Resolved! charger missing

hello again,Definitely i must have bad luck. i received my device today (iphone 11 pre-own ) since no clue has to when the SE would be in stock. it came with a cord for Macbook.  no charger no block.  and almost dead. how i am suppose to charge it? 

pimanbouk1 by I'm a contributor level 1
  • 1743 Views
  • 2 replies
  • 0 likes

Is Refer a friend a scam?

Hi I gave my referral codes to my relatives last Jan. And got confirmation emails right away. Its been months but I have not received any credits yet. I emailed their support they keep replying with its being verified. I even sent them the emails con...

Ruffle by I'm a participant level 1
  • 1751 Views
  • 2 replies
  • 2 likes