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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Used service for one day and got billed a full month
Hey Fido team, I received full amount of bill that is for whole month, although I used service for a day and then terminated it. Please help me out with this.
SIM card Wifi calling compatible
Hello, I bought a phone from OnePlus website and then setup a BYOD plan with virgin mobile. In the SIM card settings with the virgin sim card I had the option to turn wifi calling on/off. Wifi calling did not work regardless wether I turned that swit...
30 days upgrade waiting period
Sorry for my confusing question i posted before..... regarding upgrading why do we need to wait 30 days after getting a device before we can upgrade? (I'm not talking about a excbutna upgrade)
Waive charge
I need a waiver of 50$ on my cureent bill. I have reference number for my waiver as well. Kindly assist on priority
Poor customer service
I am with Fido for more than 10 years, I have to say n general the customer service department has been really helpful. However, recently I have internet issues, the speed is really slow. I cannot even send iMessage. I cannot use my data at all. I ca...
