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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

Resolved! How to cancel Fido

I need to cancel Fido service but I tried to call, it ask me to wait more than 3 hours, and I went to store, the rep. said they cannot cancel in store, I have to call. It's ridiculous. I need to connect to someone to deal with, or show me if there is...

weilingwu by I'm a participant level 1
  • 732 Views
  • 1 replies
  • 0 likes

Fido Cell Data Scam

when my biling cycle come near to reset date,I notice my data drain out fast then normal eventhough i am not using data sometime.Is it trick to push Cx to buy extra data ?

hipate by I'm a participant level 1
  • 366 Views
  • 1 replies
  • 0 likes

Wrong Number was Ported

I activated 2 lines with FIDO yesterday. And ported numbers from Virgin and Freedom. Freedom number was not ported and I had to try again today but the fido agent ported on wrong number today. I need urgent help as I can not afford to loose my number...

Ravi_12 by I'm a participant level 2
  • 438 Views
  • 1 replies
  • 0 likes

Wrong Number was Ported

I recently had Rogers as my service provider, but now I have switched to Fido under my dad's account. I called Fido to transfer (port in) the rogers number over to fido and replace my temporary fido number, but the fido representative made a mistake....

minzah by I'm a participant level 1
  • 706 Views
  • 2 replies
  • 0 likes