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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24321 Views
  • 0 replies
  • 8 likes

Setup Carges and first day charges - SCAM?

Hate to say this but coming off a chat with Fido customer support and it was a very frustrating experience as the only plausible reply was that I need to look at my contract. How is that Fido agents in customer service have no insight into account hi...

KunalJ by I'm a contributor level 1
  • 4415 Views
  • 7 replies
  • 2 likes

Resolved! Fido - CCTS Complaint

Fido, I am new to Canada. I arrived at the Pearson Internarional Airport on 12th Jan. I was not shown any terms and conditions and was given the $41 for 4gb plan with a connection fee waiver. Connection fee waiver was not applied. Others who landed o...

Akanksha3091 by I'm a participant level 1
  • 2056 Views
  • 2 replies
  • 0 likes

Resolved! Over-paid

 I just got this. I think is spam.

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ND7 by I'm a participant level 1
  • 1317 Views
  • 1 replies
  • 2 likes

Resolved! Why are data overage charges so expensive?!?

So I was recently charged...$10 for going over 15MB??? and I am having a really hard time accepting that this is actually fair and that companies can get away with this stuff. Why in Canada, do we pay such exorbitant prices? Is it our population? a l...

cap81 by I'm a contributor level 1
  • 15905 Views
  • 7 replies
  • 2 likes