Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Scam
Got a text saying I'm getting a credit for the outage but it's definitely a scam!! Be carful!! 
Not receiving OTP from a specific organization
Hi, I am not reciving OTP from IRCTC (Indian Railway Catering and Tourism Corporation) on my canadian mobile. IRCTC states that their system generates the OTP, but is being rejected (or not going through) at my end in Canada (647 505 9331). I am able...
Winback team and customer service are the worse
After calling me, their winback team offered me a $35 monthly plan with unlimited talk and texting across Canada, 12 GB of data, 1000 long distance minutes to India, and unlimited international texting. In addition, they offered me a $150 bill credit...
Discount offered then taken away- Poor service and communication
Overall quite disappointed in the service and lack of communication communication provided by fido. I was offered an extention of my $40 monthly plan for 24 months in december 2021. But every month in 2022, my bill was $50. I chatted with 3-4 differe...
Resolved! Quite expensive
Really very bad service i pay 95 dollars every month for just 13 gb that is really very disappointing. I tried to approach the customer service so many times regarding this issue but i never get a better response, even i tried on canada day , "we hav...
