Won an eGift card but can't redeem it

[P09]

Hi there,

I just won an eGift card and I can't redeem it.

there is a technical issue. I have tried several times.

I screenshot the page.

Where do I address this issue ?

[P09]

Hi there,

I tried the link and it works after couple of days later.
 

[MZ22]

Same issue. Won a BestBuy e-gift card but can't redeem it.  Took a screenshot of the page but was not sure whom I could contact.

[saadh]

Following. Facing the same issue. I contacted Fido via Live chat yesterday and the agent told me to contact BestBuy, and when I contacted BestBuy the agent told me to contact Fido....