Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido want to kick me off their network!
currently have 2 lines with ongoing offer $45 25GB until last week for both the lines and now my line only shows $55 15GB jus because i spoke to someone at Fido asking for continuing with some addons. How could it even possible some one loss the offe...
Resolved! An employee cancelled my service without my knowledge
I was talking to an employee on the chat feature the other day and cancelled the chat because they were taking too long to reply to my messages. To my knowledge at 2am that day i received a text message saying my Fido account was cancelled. I request...
Accounting dept
What is it with the accounting department. I'm on my last breath with Fido and ready to change. New phone finally paid and last bill was what it should be only for the plans we are using. Now a few days after the recent bill was emailed with the prop...
unable to make calls and fido is LEAST bothered
There was an outage yesterday for wirless and was told to wait .Fido did not inform me about the outage as i have to contact to get to know about it. After waiting for 24 hours. today they said it is fixed and suggested to try all the troubleshootin...
Has Fido changed my plan without my consent?
If somebody has any previous experience of their interaction with Fido around this topic or somebody who knows the process can please confirm what happens in the following case - I was charged incorrectly for US Roaming while still being in Canada (n...
