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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
poor customer service
my account #XXXXXX is there any one that can find win back team? because fido customer care can not help me. almost every week calling customer service but they are not able to activate my 4th line if someone really works for fido please reply o...
Resolved! Is it possible to add 2 calling ad-ons?
Is it possible to have two add-ons together?I currently have the add-on for 1000mins of International calling to select countries (which does not include US calling). Is it possible to also add Preferred International Rates to my account so that I ca...
Resolved! Scam alert
I received this message this week.it is a Scam. The url address at the bottom looks legitimate.(I removed the dots of the url) Nous, chez Fido, nous apprécions la fidélité de nos clients. On vous offre une récompense de $65: interac fido-recompense...
get a refund
Hello, how are you?I paid my latest fee on Jenuary, and I'd canceled my account. I paid one month fee but I didn't use all of my data and etc... so I want to get a refund my rest fee. Can i get it back on my card??I've paid to my credit card.
Resolved! Charged after wifi calling
I recently travelled outside of Canada. My phone was on airplane mode the whole time and I made phone calls via wifi calling on my iPhone. Then Fido charged me for international roaming for those days I made calls. Could anybody explain how this was ...
