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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Haven't received iPhone ordered a month ago
I ordered a pre-owned iPhone 1 month ago and have not received any updates till now. I called customer care 2 times but they had no update. I don't know why they don't have the phone in stock since last month. They had it in stock when I ordered the ...
Usim card delivery issue
I still haven't get my usim even my account was already opend in Sep.12th. There must be some delivery issue!It is very uncomfortable that I can't use my phone! Over a week! Is there any other way that you could help??? Such as I can get usim right a...
Resolved! Worst customer service ever
I tried to upgrade my phone. 1.after that one of agent tried to get new phone even their warehouse doen't have it. 2. I called again and then i asked about my new phone stats. What did they say? I have to wait for 2-3weeks. Why?? I order red color, a...
Complaint - activation fee
Hi,I recently opened a new fido line in retail store due to back to school promo only available in store.I couldn't complete my phone purchase online so I had no choice but to go in-store and pay the $50 activation fee. Also, during sign up the rep t...
Roaming Charges
I recently came back from a trip to Hawai'i. I checked my bill and I was charged $6.00 for using data while roaming despite having data turned off for the duration of my trip and not sending/receiving any texts or phone calls. I looked at the detaile...
