April 2021
My phone was stolen awhile ago. I already reported it.
I recently bought a used phone so now I need a new sim card.
I looked everywhere and couldn't figure out how to do it. I found a post titled "ORDERING A NEW SIM CARD ONLINE" which had a reply with a solution but when I clicked the link in the response it was an expired url.
Any instructions would be greatly appreciated.
November 2022
I contacted customer service and was told I have to go in store. Is it possible to order a new sim online or by phone still?
November 2022
Hey @cgfarrow,
I'm sorry to hear that. Customer service should be able to help you.
You can contact us in order to order a new SIM card in the hyper link here: contact customer service
April 2021
Hi @DCross,
I'm sorry to hear that your phone was stolen.
You'll need to contact customer service to order a new SIM card.