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New activation, Can't call any local numbers

scorpio26
I'm a participant level 1
I'm a participant level 1

I did a new connection activation today and unfortunately I cant make a outgoing calls. Fido chat support troubleshooting tried and many other online support options tried but looks like need some technical support but nobody is available on chat support. Is there anybody help here connecting to technical department as I have the sim but no outgoing facility until somebody fix this. 

Can Call 1800 numbers

Can receive calls and data works fine.

restart, sim swap, iPhone setting phone menu troubleshooting tried.

Network reset tried

 

 

1 REPLY 1

FidoNajat
Moderator
Moderator

Hey @scorpio26! Were you able to receive help since your post? Is your phone working properly now? If not, you can contact us through one of our available channels and we'll be glad to assist you.