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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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WIFI Calling for non-Fido Device

I recently ported over to Fido and didn't realize this policy.  I bought a phone from Samsung directly since the carriers don't seem to sell the S21 Ultra in 512GB but regardless, is there any way to get my device approved so that I can use this impo...

LGO7 by I'm a participant level 2
  • 710 Views
  • 3 replies
  • 0 likes

Winback call

Winback team offered me a tablet. It should be received by after 5 business days after activation of fido Sim card. I haven't received it and have called many times to fido customer service. They are just creating a web from and says there is nothing...

Riza1 by I'm a participant level 2
  • 410 Views
  • 1 replies
  • 0 likes

WARNING ON FIDO DEVICE PROTECTION PLAN

DO NOT waste your time and money to get the DEVICE PROTECTION PLAN FROM FIDO. they do what they can to rip you off anf make you pay for repauirs and replacement when you do not need them.  Take it with a reputable company like APPLE and not BRIGHSTAR...

GK000 by I'm a participant level 2
  • 621 Views
  • 2 replies
  • 0 likes

Resolved! call history

hi, i am in small problem can you help me out to delete few numbers from my call history that comes with billing details please let me know.  Can anyone please help its urgent....? 

Bhatti12 by I'm a participant level 1
  • 1914 Views
  • 3 replies
  • 0 likes

Fido bill $545

I recently logged into my fido account on my web browser and found a bill of $545. I was completely surprised. I signed up to pay 50$ per month plan for unlimited talk and text.  I am new to fido and I had told the fido agent my requirement to call/t...

abhkagrawal by I'm a participant level 1
  • 419 Views
  • 1 replies
  • 0 likes