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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Extremely unknowledgeable customer representative
I was with @Fido for many years before switching to Rogers. In order to return to Fido, I contacted a Fido customer service agent about reactivating my account. He went over the porting procedure with me and shipped a SIM card and mobile device for m...
Fido employee cheated on me for plan purchase
I have been with Fido for over 10 years. I purchased a promotion plan on October 1st 2022 which was posted on the black board in the shop located in Devonshire mall in Windsor. The plan says 20 GB only for $30 with your own device, and the promotion...
Changing # rings b4 goes to Vm
I have an iPhone 12 Mini Currently after 3 rings the call goes to Vm. I would like that changed to perhaps 6 rings Cheees
Resolved! Intermittent mobile signal in Vancouver
Hello,I'm using a Samsung Note10+ that has been updated to the latest available firmware. While I've not been able to get a good signal in my apartment, usually 1 bar or nothing, a few days ago the signal started dropping every now and then even as I...
Resolved! Customer care agents locations
Twice when I've called fido to talk with an agent the recorded message no longer says "100% Canadian based specialists" it just says "specialists" are Fido agents no longer 100% based on Canada or are they now in other parts of the world now?
